TERMS OF SALES
These terms are concluded between, on the one hand Speechless Cie Ltd and customers who wish to make a purchase on the waltereditions.com accessible website address: https://www.walteredition.com (“Client(s)”).
These terms set out the respective rights and obligations of the Company and Client.
The Client hereby represents and confirms that she or he is:
– A person over the age of 18 years having full legal capacity to enter into this agreement; or
– A person under the age of 18 years not dependent on any parent or legal guardian having full legal capacity to enter into this agreement.
1. Prints, Description, Pricing
1.1 All our products are original prints signed and numbered by the artist. They are printed on delicate art paper, and are shipped in sealed tubes. It is important to have clean hands when opening the tubes.
1.2 We attempt to describe our products as accurately as possible. However, we do not warrant that product descriptions or other content of the website are 100% accurate or error-free. If a product offered by us and purchased by you is not as described, your sole remedy is to return it.
1.3 We make every effort to ensure that the pricing displayed on our website is correct. However, if an error in the pricing of a product is found we reserve the right to either cancel your order or contact you to arrange a payment or refund (as applicable). The processing of an order can be cancelled or corrected by us at anytime up to the shipment of that order.
2. Order, Payment, Title
2.1 When you place an order you will automatically receive a confirmation email from us to confirm your order. Your order constitutes an offer made to us to purchase the goods specified in the order.
2.2 Your offer is only accepted by us once we have emailed you to confirm the dispatch of your order.
2.3 We reserve the right to delay or refuse orders where a transaction contains incomplete details or details that cannot be verified or where fraud is suspected.
2.4 All payments are taken in Pounds (GBP) or Euro (EUR). Prices include 6.6% value added tax for UK and European Union resident Clients. VAT is not applied for Clients resident in the rest of the world. Prices includes domestic, European and international shipping costs but do not include any customs clearance fees which shall be the responsibility and at the charge of Client. Company shall accept payment by credit card or Paypal account only.
2.5 Title in any products ordered from us does not pass to you, the purchaser until we have received and processed a valid payment, and that payment has been made into our own bank account and your order has been shipped.
3. Shipping and Customs Duty
3.1 All orders received by us are shipped subject to availability. The majority of shipments will take between 4 and 10 working days.
3.2 We reserve the right to ship products at a later date, up to 28 days after purchase.
3.3 Shipping is included in the list price.
3.4 We cannot be held responsible for disruption to shipping caused by industrial disputes or action outside our direct control. If such disruption occurs you will be offered delivery via an alternative delivery or a full refund.
3.5 If you are ordering a product from outside the UK, the recipient of the product is responsible for all customs duties or tarifs incurred in the country to which the products are shipped. Furthermore your order may be subject to delay or be opened and searched by local customs authorities when entering the destination country. Please note we are unable to provide specific advice on customs duties or tariffs.
3.5 Client must take care when ordering all fields in the form of delivery, including their shipping information and specify hours of delivery preference while indicating a landline phone or mobile phone. Neither waltereditions.com nor Paperboy shall be held liable for failure to grant because of an inaccuracy or error in the delivery address.
We are not responsible :
– for any lost, stolen or damages shipment in relation to the shipping carrier.
– for any customs delays.
– for any lost, stolen, or damaged shipments in relation to customs delays and clearance.
Customers are responsible for :
– paying additional costs for applicable customs clearance fees.
– paying handling fees to have the order re-shipped as necessary.
– claiming made with the shipping carrier as necessary.
4. Cancellation Rights, Returns and Refunds
4.1 You have a right to cancel your purchase. However, to exercise this right you must notify us by email within 7 working days from the day after you receive your products.
4.2 If the product is defective, you must report all damages by email to firstname.lastname@example.org within 24 hours of the receipt of the products, and include a picture of the damaged product.
4.3 No right of cancellation, refund or return exists once you have removed the seal from the packaging, unless the product is defective and you are returning it for this reason.
4.4 You are responsible for paying any postage or shipping costs incurred when returning the product.
4.5 We recommend that all returns be sent by registered post, so that you have a record of the return.
4.6 We will not issue refunds for any items lost or stolen in transit to us. Where a return is lost or stolen in transit to us, you should claim compensation from the company that shipped the return.
4.7 We will also refund the cost of standard or recorded postage incurred returning a product, if incorrectly sent by us or where the product has been returned due to a defect. Please note that we will not refund any courier, overnight or express element of any delivery or postage charge.
5. Customer Service
We endeavour to respond to all customer queries within five working days.
Please send all queries to hello@waltereditions
We are not liable for any financial damage (including but not limited to the cost of any replacement purchase) that may occur because of non-timely arrival or any lack of availability or conformity of the product.
We do not store credit card details nor do we share customer details with any 3rd parties.
8. Intellectual Property
The acquisition of a Print or other artwork does not give the Client any right of exploitation, representation, reproduction, display or dissemination of the artwork, in any medium whatsoever.
The artist, for having taken the initiative of its creation, remains the holder of copyright at all times on its creation, within the meaning of French law.
9. About Speechless Cie Ltd.
Speechless Cie Ltd. is a private limited company registered at Companies House in England and Wales with Company No. 10039658, and its registered and operating address as 1st Floor, Kestrel House, Primett Road, Stevenage, Herts. SG1 3EE, United Kingdom.
These Terms & Conditions shall be interpreted, construed and enforced in accordance with English law and shall be subject to the exclusive jurisdiction of the English Courts.